1. Who we are
PigeonPro is a pigeon loft management service operated by appstackx ltd, a company registered in the United Kingdom ("we", "us"). It is available as a website at pigeonpro.app and as mobile apps for Android and iOS. This policy explains what personal data we collect when you use PigeonPro, why we collect it, and the choices you have. For any privacy question or request, contact us at info.pigeon.pro@appstackx.co.uk.
2. Data we collect
Account information. When you create an account we collect your email address, your name, and a password (stored only as a secure hash), or your basic profile details if you sign in with Google or Apple. A unique user ID is created to link your records to your account.
Your loft records (user content). The content you create in PigeonPro: pigeons and their details (ring numbers, breeds, colours, pedigrees), race and training results, breeding pairs and clutches, health and treatment records, expenses, inventory, loft details, notes, and the photos you attach to birds. If you create a marketplace listing, the listing details — and, only when you choose to share them, your contact email or phone number — are shown to other users.
Purchase information. If you buy a subscription we receive your purchase history and subscription status (product, renewal state). Payment is processed by Apple, Google, or Stripe — we never see or store your card number.
Usage analytics. We collect information about how the app is used — screens viewed, features used, app interactions and session replays of in-app activity, together with device information (model, operating system, app version) and pseudonymous device identifiers. We use this to find bugs and understand which features matter.
What we do not collect. We do not collect your precise location, your contacts, your messages, or advertising identifiers, and PigeonPro contains no advertising.
3. How we use your data
- To provide PigeonPro: storing your loft records, syncing them between your devices and the web app, and backing them up.
- To manage your subscription and unlock the features you have paid for.
- To improve the product: understanding usage, diagnosing problems, and prioritising features.
- To communicate with you: transactional email such as password resets and account notices.
- To comply with legal obligations.
4. Services we rely on
PigeonPro is built on a small number of service providers that process data on our behalf under their own security commitments:
- Supabase — database, authentication, and photo storage (hosting of your account and loft records).
- RevenueCat — subscription management for purchases made through the App Store and Google Play.
- Stripe — payment processing for subscriptions purchased on the web.
- PostHog — product analytics and session replay.
- MailerSend — transactional email delivery.
We do not sell your personal data, and we do not share it with third parties for their own marketing. Data visible to other users is limited to what you deliberately publish (marketplace listings, and contact details only if you enable sharing on a listing).
5. Retention and deletion
We keep your data for as long as your account exists. You can delete individual records (pigeons, results, photos) at any time in the app, and you can request deletion of your entire account either from the app's settings or at pigeonpro.app/delete-account. Account deletion permanently removes your profile, your pigeons and their pedigrees, race, training, breeding and health records, photos, expenses, inventory, and marketplace listings. Deletion requests are processed within 48 hours; residual copies in encrypted backups are purged on the backup rotation cycle. Records of past subscription transactions may be retained where required for tax and accounting law.
6. Security
All data is encrypted in transit using TLS. Access to production systems is restricted and authenticated. Passwords are stored only as salted hashes. On your devices, your records are stored locally so the app works offline, protected by your device's own security.
7. Your rights
Depending on where you live (including under UK and EU GDPR), you have the right to access, correct, export, restrict, or delete your personal data, and the right to complain to a data protection authority. You can export your records as CSV from within the app, and exercise any other right by contacting info.pigeon.pro@appstackx.co.uk. We respond to all requests within 30 days.
8. Children
PigeonPro is a tool for pigeon fanciers and is not directed at children under 13. We do not knowingly collect personal data from children under 13; if you believe a child has created an account, contact us and we will delete it.
9. International transfers
Our service providers may process data in the United Kingdom, the European Union, and the United States. Where data leaves the UK or EU, it is protected by appropriate safeguards such as standard contractual clauses.
10. Changes to this policy
If we make material changes to this policy we will update this page and its date, and where the change is significant we will notify you in the app or by email.
11. Contact
appstackx ltd — United Kingdom
info.pigeon.pro@appstackx.co.uk
appstackx.co.uk